Please read the following Terms and Conditions. You must agree to these in order to gain access to your purchased online course(s).
You are NOT permitted to:
Nelson Croom remain the owner of the intellectual property in the online courses. No online course in whole or in part may be reproduced, stored in a retrieval system or transmitted in any way without prior written consent from Nelson Croom.
When you purchase a course your access period will begin once the payment is processed. You will then have 120 days to use the course. If you do not use the course within that time Nelson Croom are not required to extend your access period but may do so at the sole discretion of Nelson Croom.
You have the right to cancel your order from the time of purchase for a period of 7 days provided you have not accessed the course. If you have worked through any of the course content you will not be able to cancel your order.
While we strive to keep any information you enter into the system secure please be aware that the internet is not a fully secure medium.
Within our courses you will see answers to activities and comments from other users. Nelson Croom is not responsible for these contributions and cannot be held liable for such contributions. Furthermore any answers that you submit may be shared anonymously with other users and you must therefore comply with the terms of clause 8 below. Failure to do so will result in suspension of access without refund.
When using this website or its Products you shall not post or send to or from this Website any material:
We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of this clause.
The prices of the courses are displayed in the course list and are in pounds sterling excluding VAT. The amount charged to you will be in pounds sterling. Should your credit or debit cardbe billed in another currency the amount charged to youshall be the equivalent to the pounds sterlingcost on the basis of the exchange rate charged by your payment card provider on the day or purchase.
All reasonable measures are taken by us to ensure that this Website is operational all day, every day, but we cannot guarantee that it will operate continuously or without interruption. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
Where possible we always try to give advance warning of maintenance issues that may result in Website down time but we shall not be obliged to provide such notice.
Our courses require no software other than a browser connected to the Internet. They are compatible with all commonly used browsers. However, we strongly recommend you access the free demo course before purchasing a course to ensure that your computer can access the courses. Nelson Croom is not responsible for technical problems encountered due to your PC not supporting the courses.
Nelson Croom provide links to third party websites for your convenience. These are accessed at your own risk and Nelson Croom makes no representations whatsoever about any other websites you may access through the Products and is not responsible in any way for the content or use of any third party website or for goods or services provided by the operators of these websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this Website you do so at your own sole risk.
Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:
By linking to this Website in breach of this clause you shall indemnify us for any loss or damage suffered to this Website as a result of such linking.
Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date or complete.
All material contained on this Website and within the Product is provided without any warranty of any kind, and Nelson Croom accept no liability for any loss or damage in relation to it. You use the material on this Website at your own risk.
Nelson Croom operates a refund policy which shall, at all times, be at its sole discretion. Any Customer wishing to avail themselves of the refund policy should contact Nelson Croom for further information.
Subject to the other provisions of these Terms and Conditions Nelson Croom shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by your use of the online courses or any delay in the provision of access to or non-availability of access to the Services.
It remains the responsibility of the Customer to ensure that any form or document acquired as part of the Product is appropriate and complete in all respects for its intended purpose. Nelson Croom accepts liability for direct loss arising from Nelson Croom not having used reasonable skill and care in the provision of the Product up to the price you have paid to Nelson Croom in any year up to the amount of the claim. Nelson Croom accepts liability for death or personal injury caused by negligence and responsibility for fraudulent misrepresentation that cannot by English law be excluded.
No liability shall attach to Nelson Croom or its employees or authors for loss or damage of any nature suffered as a result of the use of the Product or for any errors or omissions in the contents of the Product.
This Agreement is governed by the laws of England and Wales. Any dispute relating to this Agreement shall fall within that jurisdiction, and the parties submit to the exclusive jurisdiction of the English Courts
Any formal legal notices should be sent to us at the address at the end of these Terms and Conditions by email confirmed by post.
Failure by us to enforce a right does not result in waiver of such right.
You may not assign or transfer your rights under this agreement.
Nothing in these Terms and Conditions is intended to, nor shall it, confer any benefit on a third party whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
We may amend these Terms and Conditions at any time by posting a variation on the web site.
Tel: 020 7582 3309
Registered in England under company number 03924989
Registered at Companies House, Crown Way, Cardiff CF14 3UZ
VAT Number: 769 0634 01