International and Remote Working

by Anna Faherty
access120 days access
cpd hours4 CPD hours
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This course will enable you to:

  • Understand how international, flexible and remote working scenarios differ from traditional organisational approaches
  • Adapt your professional working style for virtual and mobile teams
  • Identify and apply practical techniques and tools to successfully manage "at a distance" colleagues
  • Communicate effectively across cultures and physical or time barriers
  • Maximise the potential of remote-working staff

Whatever organisation you work in, you are bound to collaborate with colleagues who work at home, across the globe or at different locations and times. In the twenty-first century "teleworking" is no longer a perk, but a business imperative. Yet many professionals are unprepared for the challenges and rewards of international, flexible and remote working, and unaware of the processes and tools that can maximise the motivation and productivity of virtual and mobile teams.

By working through this course you will discover the challenges and rewards of working at a distance and explore some practical tools and techniques to improve your own and your colleagues' performance. You will consider how to adapt your own working style to new work patterns and learn how to communicate effectively across cultures. Finally, you will explore how to exploit the positive impact of international, flexible and remote working within your organisation.

International and Remote Working is part of Nelson Croom's Issues and Debates suite of learning. Issues and Debates courses stimulate intelligent dialogue and debate and provide a valuable and evolving resource of professional knowledge and experience. These courses are topical, practical and highly relevant to today's changing market. Each module is split into two activities: Understanding the issues and Putting it into practice. The first encourages learners to think about a topic, drawing on their own professional experience and knowledge. The second helps them put ideas and/or theories into practice as part of their day-to-day work.

Working in the 21st century

  • Working at a distance
  • The challenges of international and remote working
  • The rewards of international and remote working
  • Barriers to remote working
  • Skills for remote working

Managing remote teams

  • Managing at a distance
  • Working hours and team culture
  • Setting and monitoring goals
  • Motivating remote workers
  • Managing international teams

Communicating effectively

  • Communicating at a distance
  • Building virtual relationships and trust
  • Setting up processes and procedures
  • Using technology for effective communication
  • Communicating across cultures

Achieving success

  • Managing performance at a distance
  • Delegating work and empowering staff
  • Nurturing high levels of trust
  • Collaborating effectively
  • Using technology to enhance productivity

Maximising opportunities

  • Turning working at a distance into a competitive advantage
  • Creating a shared vision
  • Training and coaching remote teams
  • Resolving conflict in remote teams
  • Exploring cultural differences

Anna Faherty is a writer, editor, researcher and educator who works across the publishing, museum and science communication sectors.

She collaborates with a diverse range of organisations to help them develop profitable products and effective, audience-focused communications. Her clients include the British Museum, Oxford University Press, Pearson and the V&A.

A scientist by training, Anna built up almost two decades of commercial product development and management experience, gained in higher education and professional publishing, before setting up her own consultancy business. She has also served as the Trustee of a small local museum and is sensitive to the needs of international audiences, having studied and worked in the UK, Australia, South Africa and the Seychelles.

Anna has delivered workshops and webinars for ACCA and the AIA and has lectured at City University, Kingston University, Oxford Brookes University and University College London. She is the author of two books (both published by Wellcome Collection) and her research paper on novel business models was recognised by an international award for excellence.

You can find out more about Anna's professional experience at:, or follow her on Twitter at @mafunyane.

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