Managing Change and Transformation

by Anna Faherty
access120 days access
cpd hours4 CPD hours

This course will enable you to:

  • Understand why change matters
  • Explore cultural influences on change
  • Consider why innovation matters
  • Be aware of how to deal with failure
  • Balance change, opportunity and risk
  • Consider how to overcome resistance to change
  • Understand how to win management support

Change is a fact of organisational life, an unavoidable "norm" everyone has to deal with. Yet deciding what changes to make, winning support for new initiatives and delivering on expectations are still major managerial challenges. In a world where customers, clients and competitors all face uncertain futures, how can you positively impact the future of your own organisation?

Managing Change and Transformation helps you to understand how to build a change-ready culture that can make smart decisions and successfully implement innovative ideas. You'll consider your personal reaction to change, evaluate the organisation's attitude to innovation and learning, identify barriers to transforming the organisation and explore approaches to overcome them.

Managing Change and Transformation is part of Nelson Croom's Issues and Debates suite of learning. Issues and Debates courses stimulate intelligent dialogue and debate and provide a valuable and evolving resource of professional knowledge and experience. These courses are topical, practical and highly relevant to todays changing market. Each module is split into two activities: Understanding the issues and Putting it into practice. The first encourages you to think about a topic, drawing on your own professional experience and knowledge. The second helps you to put ideas and/or theories into practice as part of your day-to-day work.

Change and you

  • Change and you
  • Your strategic context
  • Linking innovation with change
  • Exploring cultural influences on change
  • Cross-cultural responses to change

Creating a change-ready culture

  • Why innovation and learning matter
  • Sharing creative ideas and experiences
  • Dealing with failure
  • Reassessing processes and systems
  • Building a diverse and adaptive team

Leading a team through change

  • How people react to change
  • Common barriers to change
  • Overcoming resistance to change
  • Engaging others in your vision
  • Communicating about change

Dealing with uncertainty

  • Balancing change, opportunity and risk
  • Using strategic tools to plan for the future
  • Making effective decisions
  • Communicating about uncertainty
  • Coping in crisis situations

Implementing transformation initiatives

  • Turning working at a distance into a competitive advantage
  • Winning management support
  • Setting goals
  • Building an implementation team
  • Sustaining change in the long term

Anna Faherty is a writer, editor, researcher and educator who works across the publishing, museum and science communication sectors.

She collaborates with a diverse range of organisations to help them develop profitable products and effective, audience-focused communications. Her clients include the British Museum, Oxford University Press, Pearson and the V&A.

A scientist by training, Anna built up almost two decades of commercial product development and management experience, gained in higher education and professional publishing, before setting up her own consultancy business. She has also served as the Trustee of a small local museum and is sensitive to the needs of international audiences, having studied and worked in the UK, Australia, South Africa and the Seychelles.

Anna has delivered workshops and webinars for ACCA and the AIA and has lectured at City University, Kingston University, Oxford Brookes University and University College London. She is the author of two books (both published by Wellcome Collection) and her research paper on novel business models was recognised by an international award for excellence.

You can find out more about Anna's professional experience at:, or follow her on Twitter at @mafunyane.

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ACCA partner with to provide high quality CPD for members. As an ACCA member, you are required to complete at least 40 relevant units of CPD each year, where one unit is equal to one hour. 21 units must be verifiable; the other 19 can be non-verifiable.

Verifiable CPD
Your course counts as verifiable CPD, if you can answer "yes" to these questions:

  1. Was the learning activity relevant to your career?
  2. Can you explain how you will apply the learning in the workplace?

You select courses that meet these criteria, and as you complete each course you get a CPD certificate so you can provide ACCA with the evidence that you undertook the learning activity.