Privacy Policy

At, we are committed to maintaining the trust and confidence of visitors to our web site and users of our online courses, so we will only use the information that we collect about you lawfully (we adhere to all UK Data protection legislation, e.g. the Data Protection Act 1998). This Privacy Policy only relates to the site and does not extend to your use of the rest of the Internet.

This Privacy Policy explains what happens to any personal data that you give us, or that we collect from you whilst you visit our site.

Nelson Croom Ltd is the owner of the information collected on this site. We will collect the personal data that you provide when you register or make a purchase, which you agree to supply us as accurate.

We will not sell, share, or rent this information to others in ways different from what is disclosed here. Nelson Croom Ltd collects information such as name and email address.

We do not store financial details or share these with third parties.

Log Files

We use IP addresses to analyse trends, display appropriate currency, administer the site, track movement through the site, and gather statistics to make improvements to serve our customers better. These IP addresses are not linked to personally identifiable information. You can adjust the settings on your computer to decline any cookies if you wish. This can easily be done by activating the reject cookies setting on your computer

Use of Your Information

We use the information you supply so that we can provide our services to you. We may also use that information for one or more of the following purposes:

i. To provide information to you that you request from us relating to our products or services.

ii. To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

iii. To inform you of any changes to our website, services or goods and products.   

iv. To remember what is in your shopping basket: we use ‘cookies’ to remember what you had in your basket and send you an email to remind you of the contents should you wish to continue shopping at a later time. If you have already purchased, simply delete the email we send.

If you have previously purchased goods or services from us we may provide you with details of goods or services that we think that you may be interested in. If you don’t want to receive these details, simply opt out.

How to opt-out

Registered members may occasionally receive from us new products and service information along with special deals. If you no longer wish to receive our promotional materials and special offers you may opt-out of receiving these by sending an email to containing the contact details that you wish removed or by updating your details on your dashboard.

We would like to pass your details on to other businesses so they can email you with offers of goods and services that you might be interested in. You may opt out of receiving these by sending an email to


Our web site contains links to information on other web sites. On web sites we do not control, we cannot be responsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

Surveys & Contests

From time to time we may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you can choose whether to take part or not. Information requested may include contact information (such as name and postal address), and demographic information (such as postcode, age level). We’ll only use this information if you’re lucky enough to have won. We use survey information to see what our users thinks or to improve your use and satisfaction of the site.

Site and Service Updates

We will send you site and service announcement updates. Once a member, you can’t unsubscribe from service announcements as these contain important information about the service. We will communicate with you to provide requested services and about issues relating to your account by email or phone.

Correction/Updating Personal Information

If your personally identifiable information changes (such as post code), or if you no longer desire our service, we will help you to correct, update or remove your personal data.

Notification of Changes

We’ve no plans to but if we decide to change our privacy policy, we will post those changes on our homepage so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you by way of an email. You will have a choice as to whether or not we can use the information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Access to your personal information

You are entitled to access the personal information that we hold. Please note that an administrative fee may be payable (but it won’t be more than £10).

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