Privacy Policy

Nelson Croom is committed to protecting your privacy. Any information you choose to give us will be stored securely and used with respect.

We are registered with the Information Commissionerís Office and have policies and procedures in place to ensure we comply with data protection regulation including General Data Protection Regulations (GDPR) and the Data Protection Act 2018.

Any queries about your personal information should be sent to the Nelson Croom Data Lead, Jacqui Nelson, at or on 020 7582 3309.

Your Rights

Under GDPR, you have a number of rights:

The right of access

You have the right to see the information we hold about you. If you would like to receive a copy of all the information held please contact us and we will respond within one month of receipt of your letter or email.

The right to rectification

If any of the information we have about you is incorrect you have the right to have it corrected. Simply let us know what the information should be and we will update our records as soon as possible.

The right to be forgotten

You have the right to be removed completely from our systems at any time. Let us know and we will do this as soon as possible.

The right to move your data

You are entitled to move all of the data we hold about you to another company. If you want to do this we will provide the data in an easy-to-use format.

The right to opt-out of the use of cookies

We use cookies for analysis of website traffic and to personalise your website experience. You are invited to opt in to cookie use when first visiting the site but you can opt out at any time afterwards.

Our bases for processing your data

We use three lawful bases for processing data:


Most of the information we process is provided directly to us by you either by signing up to our newsletter, creating an account or by making a purchase from our website. These actions are considered consent, which can be removed at any time with no penalty.

Performance of a Contract

In order to be able to perform certain services, such as annual licence and exel@acpd subscriptions, we need to process personal data in order to fulfil our contractual obligations.

Legitimate Interest

There may also be occasions when we identify that our products or services may be of interest to an individual or organisation. On those occasions we will use data gathered indirectly to contact you unless you tell us that you do not want to hear from us.


This policy applies solely to information collected by this website but the site may contain links to other sites. Please be aware that the third party sites are responsible for your privacy whilst you are on their site. We encourage you to read the privacy statements of each website that collects personally identifiable information when you visit it.

For the safety and protection of our members and visitors any URL included in a comment left on will be removed.


Occasionally you might be asked to complete a survey or questionnaire whilst using this site. Participation in such surveys is completely voluntary; you have a choice whether or not to provide any information.

Sharing Your Information

The information you provide will only be used by for the intended purpose(s). We do not share or sell peopleís personal information with anyone else.

If your employer or another organisation has contracted with accountingcpd to facilitate your access to accountingcpd courses and resources, we reserve the right to share information on your usage and progress with them.

Protecting Your Information

Looking after your information is important to us. We take reasonable steps to ensure that all information is stored safely and securely, whether it is in paper or electronic format.

We also only keep your information for as long as is necessary and will dispose of it carefully once there is no further need for it.

It's Your Choice

You only have to give us as much information about yourself as you feel comfortable with. But there will be times when we wonít be able to fulfill requests without all the information.

For further information please contact / Nelson Croom:

Nelson Croom Ltd, Registered in England under Company Number 3924989
Registered Office: N307 Vox Studios, 1-45 Durham Street, London SE11 5JH
VAT Number 769 0634 01

This policy was last amended in August 2019.