Problem Solving for Accountants

by Alan Nelson
access120 days access
cpd hours4 CPD hours

This course will enable you to:

  • Identify and understand problems
  • Gather and analyse data to gain further insights into your problem and inform your proposed solutions
  • Unlock your creative thinking to create innovative and compelling solutions
  • Decide who to involve in the development of possible solutions
  • Assess and implement the best solutions for your organisation

As the reporting of historical performance is increasingly automated, accountants can add more value by identifying problems in organisations and proposing solutions. This involves a level of creativity that many find scary, but which we can all develop if we make the effort to do so.

This course will help you get better at identifying and solving problems in your organisation. You'll discover how to establish the root causes of problems and how you can use a variety of problem-solving techniques to develop and implement suitable solutions. The course highlights the importance of data analysis and creative thinking as well as deciding who to involve in the process. It will help you to ensure that you propose solutions that achieve the best outcomes for those affected.

Understanding the problem

  • The accountant's role
  • Developing your problem-solving skills
  • Defining the problem
  • Assessing the problem
  • Avoiding the three Ds
  • Identifying the root cause of the problem
  • The five whys
  • The importance of teamwork
  • Involving people in the problem

Using data analysis

  • Using the data
  • The role of data analysis
  • Gathering different types of data
  • Understanding big data
  • Analysing big data
  • Predictive analysis
  • Using analytics tools
  • Visualising data

Using creativity

  • The role of creativity
  • Creative characteristics
  • Encouraging creative thinking
  • Using creative tools
  • Brainstorming
  • Six Thinking Hats
  • Presenting solutions
  • Following the creative process

Deciding on a solution

  • Combining data analysis and creativity
  • Involving people in the solution
  • Selecting the right solution
  • Choosing and selling your solution
  • Communicating the solution
  • Change management
  • Implementing the solution
  • Embracing doubt
After studying economics, Alan began his career in accountancy before moving into senior management positions in the book trade. After a successful stint as CEO of Thomson Learning, a major international textbook publisher, he founded Nelson Croom, the publisher of which he has run ever since. He has been at the forefront of the developing elearning industry and his company has twice won the prestigious award for eLearning Development Company of the Year. He retains a keen interest in economics and in management skills training. He is currently Chair of ICAEW’s Practice Assurance Committee and a member of IFA’s Regulatory Committee.
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ACCA partner with to provide high quality CPD for members. As an ACCA member, you are required to complete at least 40 relevant units of CPD each year, where one unit is equal to one hour. 21 units must be verifiable; the other 19 can be non-verifiable.

Verifiable CPD
Your course counts as verifiable CPD, if you can answer "yes" to these questions:

  1. Was the learning activity relevant to your career?
  2. Can you explain how you will apply the learning in the workplace?

You select courses that meet these criteria, and as you complete each course you get a CPD certificate so you can provide ACCA with the evidence that you undertook the learning activity.