Auditing: Relationship Management
Managing client relationships in audit is challenging, but when done well the result is a positive ongoing income stream for your firm. This course helps you establish and maintain solid client relationships and deal effectively with issues as they arise.
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This course will enable you to
- Establish and maintain effective client relationships in line with ISA 210 and ISA 260.
- Identify signs of tensions and deal with them appropriately.
- Manage client relationships across all the phases of the audit in line with ISA 260 and ISA 300.
- Develop strategies to deal with problem situations in line with ISA 315 and ISA 705.
- Understand the issues involved in audit rotation and inheriting clients.
About the course
Auditors are often exposed to difficult situations where their professional judgement is tested. This can make managing client relationships extremely difficult but there is technical guidance available and strategies that can help you deal with these situations, build solid relationships with clients and manage your audits effectively.
This course reviews relevant technical guidance and explores issues that you are likely to meet in a real-life audit situation. It gives you the knowledge and tools you need to establish and maintain strong client relationships.
It also looks at some of the more contentious areas of audit, including potential conflicts of interest and how to ensure the auditor’s report and opinion is appropriate.
Look inside
Contents
- Establishing and maintaining client relationships
- Relationship management
- Before taking on a client
- Conflicts of interest
- Preconditions for an audit
- Setting the tone
- Maintaining good relations
- Common pitfalls
- Managing relationships across the audit phases
- Considerations when planning
- The planning stage
- Practical planning matters
- Considerations for the audit execution
- The execution stage
- Handling a change of direction
- Considerations when reporting
- The reporting phase
- Adding value
- Dealing with problem situations
- Planning stage
- Existing clients
- Execution stage
- Unexplained delays
- Reporting stage
- Disagreement over audit opinion
- Payment delays
- Mending bridges
- Resignation, rotation and inheriting clients
- Why relationships might end
- The end of an audit relationship
- Audit rotation
- Information sharing
- Cooperation with new auditors
How it works
Author
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Why not upgrade?Find the best way to complete your CPD | CourseNeed just a few unitshourshours? | Pick n MixAll you need for this year's CPD. | LicenceAll you need for this year and more. | TeamKeep your whole team up to date. |
|---|---|---|---|---|
| Access to this course | ||||
| Total CPD unitshourshours | 4 unitshourshours | 21 units20 hours21 hours | 1,500+ unitshourshours | 1,500+ unitshourshours |
| Access period | 120 days | 120 days | 12 months | 12+ months |
| Audit-proof CPD completion certificate | ||||
| Immediate access to our entire CPD catalogue | ||||
| Monthly webinars, 15-minute CPD Bites, video interviews with industry leaders, and more! | ||||
| Account manager on hand to support your team’s needs | ||||
| Learn more | Learn more | Learn more | ||
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Use CAI101 for 10% off any purchase.