Profitability: Six Questions That Will Change Your Business

by Yusuf Justin Holcroft

Is your organisation as profitable as it could be? This course will guide you through six simple questions that can transform the profitability of your organisation. It will help you become the fulcrum of change and improvement.

price £75+vat
cpd hours 4 CPD hours
access 120 days' access

This course will enable you to

  • Improve the profitability of your organisation
  • Find out precisely what your customers want
  • Clarify how well you have to do it
  • Measure how well you are doing it
  • Calculate the cost of under and over-performance
  • Understand why you are under or over-performing
  • Decide what to do about it

About the course

Is your organisation as profitable as it could be? As an accountant, you can become the fulcrum of change and improvement, by identifying opportunities for improvement, calculating the financial upside of corrective action, and driving the improvement process.

This course will guide you through six simple questions that can transform the profitability of your organisation. You'll discover the important roles that customers, targets, measurement processes and costs play in the improvement of your organisation. The course will enable you to drive the improvement process based on objective, empirical data.

Look inside

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Contents

  • The six questions
    • Change and improvement
    • Asking questions
    • Overdelivery
    • Why the six questions?
    • Making change happen
  • The first question
    • The first question
    • Experiences of organisational hubris
    • Customer touch-points
    • Finding an answer
    • How do we ask our customers?
    • Dovetailing with existing processes
  • The second question
    • Setting targets
    • Bad targeting
  • The third question
    • Are you being served?
    • Keeping track
    • Hidden horrors
    • Measurement frequency
  • The fourth question
    • It's all about the money
    • Loudest voice syndrome
    • Where does the money go?
    • Utilisation scores
    • Cost of quality
    • Customer involvement
  • The fifth question
    • Why are we under/overperforming?
    • How to solve a problem
    • The fishbone diagram
    • Failure modes and effects analysis
    • The cause and effect technique
  • The sixth question
    • What are we going to do about it?
    • Keep the faith!
    • Watch-outs
    • Achieving consensus
    • Constantly involving all stakeholders
    • Bottom-to-top organisational involvement

Author

Yusuf Justin Holcroft

Yusuf Justin Holcroft is a Director of CTS Consulting and Training Specialists (Pty) Ltd, a South African company specialised in business rescue, turnaround and expansion.

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Total CPD unitshourshours4 unitshourshours21 units20 hours21 hours800+ unitshourshours800+ unitshourshours
Access period120 days120 days12 months12+ months
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Why not upgrade?

Find the best way to complete your CPD

Licence

All you need for this year and more.
Access to this course
Total CPD unitshourshours800+ unitshourshours
Access period12 months
Audit-proof CPD completion certificate
Immediate access to our entire CPD catalogue
Exclusive news and CPD every week plus monthly webinars, all year round
Account manager on hand to support your team's needs
Learn more

Why not upgrade?

Find the best way to complete your CPD

Course

Need just a few unitshourshours?
Access to this course
Total CPD unitshourshours4 unitshourshours
Access period120 days
Audit-proof CPD completion certificate
Immediate access to our entire CPD catalogue
Exclusive news and CPD every week plus monthly webinars, all year round
Account manager on hand to support your team's needs

Why not upgrade?

Find the best way to complete your CPD

Pick n Mix

All you need for this year's CPD.
Access to this course
Total CPD unitshourshours21 units20 hours21 hours
Access period120 days
Audit-proof CPD completion certificate
Immediate access to our entire CPD catalogue
Exclusive news and CPD every week plus monthly webinars, all year round
Account manager on hand to support your team's needs
Learn more

Why not upgrade?

Find the best way to complete your CPD

Team

Keep your whole team up to date.
Access to this course
Total CPD unitshourshours800+ unitshourshours
Access period12+ months
Audit-proof CPD completion certificate
Immediate access to our entire CPD catalogue
Exclusive news and CPD every week plus monthly webinars, all year round
Account manager on hand to support your team's needs
Learn more

Why not upgrade?

Find the best way to complete your CPD

Licence

Recommended

All you need for this year and more.
Access to this course
Total CPD unitshourshours800+ unitshourshours
Access period12 months
Audit-proof CPD completion certificate
Immediate access to our entire CPD catalogue
Exclusive news and CPD every week plus monthly webinars, all year round
Account manager on hand to support your team's needs
Learn more

Course

Need just a few unitshourshours?
Access to this course
Total CPD unitshourshours4 unitshourshours
Access period120 days
Audit-proof CPD completion certificate
Immediate access to our entire CPD catalogue
Exclusive news and CPD every week plus monthly webinars, all year round
Account manager on hand to support your team's needs

Pick n Mix

All you need for this year's CPD.
Access to this course
Total CPD unitshourshours21 units20 hours21 hours
Access period120 days
Audit-proof CPD completion certificate
Immediate access to our entire CPD catalogue
Exclusive news and CPD every week plus monthly webinars, all year round
Account manager on hand to support your team's needs
Learn more

Team

Keep your whole team up to date.
Access to this course
Total CPD unitshourshours800+ unitshourshours
Access period12+ months
Audit-proof CPD completion certificate
Immediate access to our entire CPD catalogue
Exclusive news and CPD every week plus monthly webinars, all year round
Account manager on hand to support your team's needs
Learn more

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