accountingcpd blog

Filtering by author: Ross Maynard clear filters
  1. Steps to Service Excellence

    Ross Maynard

    Blog from accountingcpd

  2. Making Change Happen

    Ross Maynard

    A blog from accountingcpd

  3. Giving Feedback

    Ross Maynard

  4. The Voice of the Process

    Ross Maynard

    A blog from accountingcpd

  5. The Voice of the Customer

    Ross Maynard

    Understanding what your customers `value` from your organisation's processes is essential for success.