accountingcpd blog

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  1. Happiness in the Workplace

    accountingcpd

    A blog from accountingcpd

  2. Rate Your Emotional Intelligence

    Sean Purcell

    A blog from accountingcpd

  3. The Voice of the Process

    Ross Maynard

    A blog from accountingcpd

  4. The Voice of the Customer

    Ross Maynard

    Understanding what your customers `value` from your organisation's processes is essential for success.

  5. 7 Ways to Optimise Your Emails for Mobile Access

    Anna Faherty

    Given that over half of all emails are now opened on mobile devices, what does this mean for how we write emails? Here are Anna Faherty's top...

  6. Communication Failures at Ryanair

    Anna Faherty

    Last week the no-frills airline Ryanair hit the headlines when it announced it was cancelling 40 to 50 flights a day for a period of six weeks....