Client KPIs for Accounting Practices

Learn how to measure client satisfaction in accounting practices using 6 key KPIs, from NPS to churn to support performance metrics.
Learn how to measure client satisfaction in accounting practices using 6 key KPIs, from NPS to churn to support performance metrics.
Explore how ESG presents a strategic opportunity for mid-tier firms, from new service lines to advisory roles in a shifting regulatory landscape.
Explore key time series forecasting measures including moving averages, exponential smoothing, and naïve methods for practical financial analysis.
In December the National Audit Office took an unprecedented step in refusing to sign off the Whole of Government Accounts for 2022/23.
Distinguishing between accounting policies and accounting estimates is important.
There is one completely new idea in IFRS 18, something called Management Performance Measures...