Alongside your own technical expertise, communication is the key skill that influences your professional success. In a world where texts, emails and tweets are often sent without a second thought, the importance of a considered and effective approach to communication has never been greater.
This course demonstrates how to choose and use appropriate communication methods to achieve your individual and organisational goals. You'll explore how communication drives successful collaborations and wins support for ideas, while improving your listening, speaking and writing skills. You'll also discover how to communicate in some of the most challenging professional situations.
Communication in a professional context
- How important is it to get communication right?
- What is the essence of effective communication?
- What are the key communication methods used by professionals?
- What are the barriers to successful communication?
- What skills do I need to be an effective communicator?
- Is it ever acceptable not to communicate?
Sharing information with others
- When should I share information with others?
- What methods should I use?
- How should I communicate in writing?
- How can I communicate without words?
- How should I use social media in a professional context?
- What role does communication play in team projects?
- How can I establish rapport with others?
- How can I become a good listener?
- How should I run a meeting?
- How can I facilitate communication between others?
- How should I evaluate my performance?
Persuading and negotiating
- How can I engage people who have no interest in what I'm saying?
- How can I win over the audience during a presentation?
- What's the best way to negotiate?
- How can I say "no" without causing offence?
- How should I sell myself in a pitch or interview?
- How can I persuade people not to do something?
Communication in challenging circumstances
- How do I make myself understood in international contexts?
- What accessibility issues should I be aware of?
- How should I talk about change?
- How should I communicate in a crisis?
- What's the best way to deliver criticism?
- What can go wrong?
ACCA partner with accountingcpd.net to provide high quality CPD for members. As an ACCA member, you are required to complete at least 40 relevant units of CPD each year, where one unit is equal to one hour. 21 units must be verifiable; the other 19 can be non-verifiable.
Your accountingcpd.net course counts as verifiable CPD, if you can answer "yes" to these questions:
- Was the learning activity relevant to your career?
- Can you explain how you will apply the learning in the workplace?
You select courses that meet these criteria, and as you complete each course you get a CPD certificate so you can provide ACCA with the evidence that you undertook the learning activity.
ACCA members get discounts on accountingcpd.net courses. Find out more here.